Apple gets the lead in user satisfaction with their iPad by JD Power

Add to Flipboard Magazine.

A year after being placed as a leader with both the iPhone and the iPad and lose the position in favor of Samsung, Apple is having a spring joy watching the JD Power company repositioned the iPad as the best tablet according to a survey customer satisfaction. A maximum of 1,000 points, 830 have achieved. Now Samsung tablets are in second place, but only a negligible difference of eight points. Amazon, which last year was in second place, has dropped to fifth.

In general, the major complaint among respondents is the ease of use. And Apple does not escape criticism: all tablets have become more complex to use as they have become more powerful and applications have to do more. In short, Apple remains the leading competition but still pushing hard, and therefore all devices evolve fast.