Mostrando entradas con la etiqueta Apple Stores. Mostrar todas las entradas
Mostrando entradas con la etiqueta Apple Stores. Mostrar todas las entradas
domingo, 25 de enero de 2015
Even more pieces to collect
Hay multitud de cosas que Apple ha ido haciendo los últimos años y que están relacionadas con el Apple Watch. No en vano dijeron en su presentación que llevaban 3 años trabajando en este dispositivo. Tenemos HomeKit (el cual, a pesar del retraso tiene "emocionada" a Apple) y una buena cantidad de accesorios ya adaptados a esta plataforma presentados durante el último CES.
viernes, 20 de junio de 2014
AppleCare plan new features
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Tara Bunch, Vice president of the AppleCare and technical support division in Cupertino, recently held a meeting with employees to discuss the service. And at that meeting, as reported by 9to5Mac sources, there have been some performance figures from AppleCare and their future plans.
Apparently, the AppleCare + service that protects the iOS devices from accidental damage goes well. Over 30 million people have contracted in the 14 countries where it is active, which has generated $2,000 billion in revenues and motivation to expand the service to more markets. One of the measures that can be taken in the future, for example, extend the deadline to purchase AppleCare + 30 to 60 days after purchase of the iOS device.
Depending on how the economy goes, we might get to see a AppleCare + for Macs
We may also get to see a AppleCare + for Macs, now that bestsellers are Macbooks and are also subject to random breakdowns. Everything depends on the economy as something for the Mac would be significantly more expensive than iOS Terminal.
Another interesting thing is the improvements to our Apple accounts in relation to technical assistance. Taking advantage of the unification of Apple Retail and Apple Store web of Angela Ahrendts, Tara commented on a more unified experience between the Genius Bar, phone support and online.
The meeting ended with Tara Bunch promising a "superbowl" launch this fall, where we see almost all Apple products being updated, and encouraging all employees to help users start with the right foot on the platform when buy all these novelties. We will have a busy September and October ...
Apparently, the AppleCare + service that protects the iOS devices from accidental damage goes well. Over 30 million people have contracted in the 14 countries where it is active, which has generated $2,000 billion in revenues and motivation to expand the service to more markets. One of the measures that can be taken in the future, for example, extend the deadline to purchase AppleCare + 30 to 60 days after purchase of the iOS device.
Depending on how the economy goes, we might get to see a AppleCare + for Macs
We may also get to see a AppleCare + for Macs, now that bestsellers are Macbooks and are also subject to random breakdowns. Everything depends on the economy as something for the Mac would be significantly more expensive than iOS Terminal.
Another interesting thing is the improvements to our Apple accounts in relation to technical assistance. Taking advantage of the unification of Apple Retail and Apple Store web of Angela Ahrendts, Tara commented on a more unified experience between the Genius Bar, phone support and online.
The meeting ended with Tara Bunch promising a "superbowl" launch this fall, where we see almost all Apple products being updated, and encouraging all employees to help users start with the right foot on the platform when buy all these novelties. We will have a busy September and October ...
miércoles, 21 de mayo de 2014
Very passionate, approachable, very Apple
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"Very passionate, approachable, very Apple". This is what employees have reviewed some Apple Store who have already received a visit from his new boss, Angela Ahrendts. The executive took over Apple Retail and online company store a few days ago, but has not done so noteworthy that nothing can be seen from outside.
"Very passionate, approachable, very Apple". This is what employees have reviewed some Apple Store who have already received a visit from his new boss, Angela Ahrendts. The executive took over Apple Retail and online company store a few days ago, but has not done so noteworthy that nothing can be seen from outside.
lunes, 12 de mayo de 2014
The Apple Stores removed the iPod touch like mobile payment devices
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If you have gone to an Apple Store, you will know that many of their employees are not separated from their mobile payment devices. So far these have included an iPod touch and a case with credit card reader, but it seems that Apple is replacing these models iPod touch for iPhone 5S.
So say at 9to5Mac, which also say that iPhone 5S will be equipped with a cover that will have more features: improvements in code reading Passbook, slot for smart cards to pay via our PIN by entering it on the same screen of the iPhone...and the natural advantage that employees will hand a phone to make emergency calls. Although there is also room for suspicions future.
Are we witnessing the beginning of the end of the iPod?
And the simple change from an iPod to an iPhone and it makes me suspect that the iPod touch will stop be so present in stores, or perhaps Apple is preparing to use the TouchID sensor these iPhone in the future payment system or simply to help identify employees who use these terminals to charge customers.
For me, the arrival of the Apple wearables, could signal the beginning of the end of the iPod. We will wait to see what Apple has plans for them.
So say at 9to5Mac, which also say that iPhone 5S will be equipped with a cover that will have more features: improvements in code reading Passbook, slot for smart cards to pay via our PIN by entering it on the same screen of the iPhone...and the natural advantage that employees will hand a phone to make emergency calls. Although there is also room for suspicions future.
Are we witnessing the beginning of the end of the iPod?
And the simple change from an iPod to an iPhone and it makes me suspect that the iPod touch will stop be so present in stores, or perhaps Apple is preparing to use the TouchID sensor these iPhone in the future payment system or simply to help identify employees who use these terminals to charge customers.
For me, the arrival of the Apple wearables, could signal the beginning of the end of the iPod. We will wait to see what Apple has plans for them.
lunes, 28 de abril de 2014
Apple regains market share in Japan, Australia and Spain thanks to sales of the iPhone 5S
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Market share: that fact that all manufacturers look. No matter how many devices you sell if the amount you sell to your competitor. In his keynote Apple always provides data to and share in the first quarter of 2014 has one more fact to teach as it has increased its market share in mobile devices.
This increase in sales was due to areas such as Japan, Australia and Europe where market share went up to 57.6%, 33.1% and 19.2% respectively, and these data rose by 8.6% in Japan, 2% in Australia and 0.1% in Europe, Spain is the European country with the largest increase (4.5%). The culprit for this increase has been mainly the iPhone 5S, which has had a great return as far as sales are concerned.
But not all would be good news for Apple in the first quarter of 2014 and in the United States during the months of January and March share dropped to 35.9% (7.9% less than the same time last year past), showing that Americans buy more at the end of the year than at the beginning.
Is this good news for Apple? Yes and no. On the one hand the increase in market share is always positive, but if we see the overall study data Kantar Wordpanel we realize that Android is still the most used operating system in all countries except Japan, a fact that Apple should attack later or later if you do not want to stay in line.
Market share: that fact that all manufacturers look. No matter how many devices you sell if the amount you sell to your competitor. In his keynote Apple always provides data to and share in the first quarter of 2014 has one more fact to teach as it has increased its market share in mobile devices.
This increase in sales was due to areas such as Japan, Australia and Europe where market share went up to 57.6%, 33.1% and 19.2% respectively, and these data rose by 8.6% in Japan, 2% in Australia and 0.1% in Europe, Spain is the European country with the largest increase (4.5%). The culprit for this increase has been mainly the iPhone 5S, which has had a great return as far as sales are concerned.
But not all would be good news for Apple in the first quarter of 2014 and in the United States during the months of January and March share dropped to 35.9% (7.9% less than the same time last year past), showing that Americans buy more at the end of the year than at the beginning.
Is this good news for Apple? Yes and no. On the one hand the increase in market share is always positive, but if we see the overall study data Kantar Wordpanel we realize that Android is still the most used operating system in all countries except Japan, a fact that Apple should attack later or later if you do not want to stay in line.
Apple will replace free of charge the flawed sleep button of the iPhone 5
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Has your phone problems with the sleep button? Apple has determined the existence of certain problems in some iPhone 5 and expanded coverage of the replacement program to put a solution.
Good news for iPhone users. As of May 2 Apple offer coverage in the replacement program for iPhone 5 all phones have problems with the Sleep / Wake button. Best of all is that Latin America is also included in the process, which a lot of users will appreciate.
To expand the program replacement iPhone 5 Apple has determined that the mechanism of the button of a small percentage of this model may not work or work intermittently, so, knowing their after sales policy, it is not surprising that have decided to fix it as comfortable as possible for the affected users. The phones affected are those made in March 2013.
To be chosen as "replaceable" within replacement program the iPhone 5, the phone must have a valid serial number attesting to the problem. In this case, Apple will change the button at no cost on a Apple repair center, making delivery or by mail or in person at no cost. If you like this issue affects you can go to the page on the replacement program of the iPhone 5 and enter your serial number to see if your phone meets the necessary requirements.
Has your phone problems with the sleep button? Apple has determined the existence of certain problems in some iPhone 5 and expanded coverage of the replacement program to put a solution.
To expand the program replacement iPhone 5 Apple has determined that the mechanism of the button of a small percentage of this model may not work or work intermittently, so, knowing their after sales policy, it is not surprising that have decided to fix it as comfortable as possible for the affected users. The phones affected are those made in March 2013.
To be chosen as "replaceable" within replacement program the iPhone 5, the phone must have a valid serial number attesting to the problem. In this case, Apple will change the button at no cost on a Apple repair center, making delivery or by mail or in person at no cost. If you like this issue affects you can go to the page on the replacement program of the iPhone 5 and enter your serial number to see if your phone meets the necessary requirements.
martes, 22 de abril de 2014
The Apple Store beginning to accept devices for proper recycling
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Apple is on the way to being one of the most sustainable and respectful with the environment multinational world. And leaving far behind those years when your hardware components was extremely toxic, from Cupertino and take a few months promoting their good work in regards to ecology. A "Better" campaign of which I talked about yesterday is joined today a new service: the ability to recycle any device in their stores.
With this new initiative all Apple Store become recycling centers electronic material. The electronic material accepted from shops be any Apple device and any mobile phone, that is, that whether you have an old iPod which hard drive is dead or Nokia year potato is collecting dust, you can take it to an Apple Store for recycling properly, since components of these devices are made that can not be lightly pull, and need proper treatment.
Collection devices for recycling is free, but if your device is new and has some value, and we appreciate that value may give gift vouchers that can be redeemed at any Apple Store. All information about this new recycling initiative is on the Apple website; noting that the Spanish company will ECOEMBES (in Spain) in charge of the treatment of all waste.
Apple is on the way to being one of the most sustainable and respectful with the environment multinational world. And leaving far behind those years when your hardware components was extremely toxic, from Cupertino and take a few months promoting their good work in regards to ecology. A "Better" campaign of which I talked about yesterday is joined today a new service: the ability to recycle any device in their stores.
With this new initiative all Apple Store become recycling centers electronic material. The electronic material accepted from shops be any Apple device and any mobile phone, that is, that whether you have an old iPod which hard drive is dead or Nokia year potato is collecting dust, you can take it to an Apple Store for recycling properly, since components of these devices are made that can not be lightly pull, and need proper treatment.
Collection devices for recycling is free, but if your device is new and has some value, and we appreciate that value may give gift vouchers that can be redeemed at any Apple Store. All information about this new recycling initiative is on the Apple website; noting that the Spanish company will ECOEMBES (in Spain) in charge of the treatment of all waste.
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